1. Information we collect
We collect account details such as your name, work email, company, and login information. We also receive the watchlists, alert rules, platform connections, reports, and support messages you choose to submit.
Effective date: September 11, 2026
This Privacy Policy explains how TrendPulse collects and uses information when you visit our website, create an account, connect social platforms, or contact our team.
2. Social platform data
When you connect a supported platform, TrendPulse receives the public or permissioned data needed to provide trend tracking, creator analytics, and alerts. We do not request posting permission for standard read-only connections.
3. Device and usage information
Our systems record browser type, device information, approximate location, referring pages, pages viewed, and interaction timestamps. We use this information to maintain security, understand product reliability, and improve navigation.
4. How we use information
We use information to operate TrendPulse, calculate requested analytics, deliver alerts, respond to support requests, prevent abuse, process payments, and communicate important service changes. We do not sell personal information.
5. Legal bases and choices
Depending on the context, we process information to perform a contract, provide a requested service, pursue legitimate business interests, comply with law, or rely on your consent. You can withdraw optional cookie consent through our cookie settings.
6. Sharing and service providers
We share information with hosting, analytics, email, payment, customer support, and security providers that process it on our instructions. We may also disclose information when required by law, during a business transfer, or to protect rights and safety.
7. Retention
We retain account and workspace data while your account is active and for a reasonable period afterward to meet legal, accounting, dispute, and security needs. Connected platform data is retained according to the workspace settings and the source platform's rules.
8. Security
We use access controls, encryption in transit, logging, and least-privilege permissions designed to protect information. No online service can guarantee absolute security, and you are responsible for protecting your account credentials.
9. Your rights
Subject to applicable law, you may request access, correction, deletion, portability, or restriction of your personal information. Contact us at hello@trendpulse.app and we will verify and respond to your request.
10. Children and international use
TrendPulse is intended for business users and is not directed to children under 16. Information may be processed in the United States and other countries where our providers operate, with appropriate contractual safeguards where required.
11. Changes and contact
We may update this policy as the service or law changes. Material changes will be posted here with a new effective date. Questions can be sent to hello@trendpulse.app or TrendPulse, 742 Market Street, Suite 300, San Francisco, CA 94103.